Teesside University

About the solution

Objective

Teesside University, UK, wanted a new, integrated print environment that would improve the student experience while reducing costs.

Approach

• Teesside University deployed a solution based on HP Multifunction Printers (MFP) and a SafeCom management and charging system through HP Preferred Partner, The DTP Group.
• Devices are leased under a three-year Managed Print Services (MPS) contract supplied by The DTP Group, which includes hardware, software, consumables and support.
• MFPs are remotely monitored using HP Web Jetadmin.

IT improvements

• Single point of contact for maintenance issues, reduced administration and simplified day-to-day management.
• MFPs mean a smaller fleet with lower energy bills and emissions.
• Statistical reporting supports more efficient printer usage and deployment.

Business benefits

• Print costs have been reduced by £132,000 and the savings passed on to students, reducing their print costs by £72,000 per year.
• Student satisfaction increased by 15 per cent in a recent survey.
• Significant capital outlay has been saved and paper wastage has been reduced.
• Any further savings are put back into the system to improve services for students