Penetanguishene Hospital

Confidential medical records

Penetanguishene Mental Hospital required a solution to secure the output of documents for patients under the care of physicians at the hospital. The client information being privileged required that only the person producing the documents relating to the patient be the only person to be able to pick up the documents at the printers which are located in common use areas.

The driving criteria for this need is the Canadian privacy Legislation PIPDEA (Personal Information Protection and Electronic Documents Act) which requires that an individuals personal financial and healthcare information be secure in transmission, storage, and output across an electronic medium.

The SafeCom solution to insure security of output included the SafeCom G2 software with pull print capability. In a continued multistage rollout, the Print Services IT Manager is implementing the SafeCom on existing and new purchase implementations of HP devices. In the go forward strategy SafeCom external authentication devices are being used for HP HP4345 devices in the interim until the Hospital institutes a proximity card system at which point the internalized SafeCom Go solution with proximity card readers will be implemented.

With the future need of network encryption looming ahead, Penetenguishene Hospital will be looking to the SafeCom solution to encrypt the data stream as well in order to comply with the PIPEDA requirements.